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Privacy Policy

Last Updated: April 2025

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At Delta Joinery Ltd., we are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or use our services.

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1. Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address—when you complete a contact form, request a quote, or get in touch.

  • Usage Data: IP address, browser type, pages visited, and time spent on our site.

  • Cookies: We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.

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2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes or services

  • Improve our website and user experience through analytics

  • Communicate with you about services or promotions (you can opt out at any time)

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3. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual Obligations: To provide services or respond to quote requests

  • Legitimate Interests: For service improvement, fraud prevention, and communication (where your rights do not override these interests)

  • Consent: Where you’ve given us clear permission—for example, to send marketing emails

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4. Sharing Your Information

We do not sell or trade your data. We may only share it with third parties when:

  • Required to deliver our services (e.g. providing your address to delivery partners)

  • Legally obliged to do so

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5. Data Security

We implement appropriate security measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute protection.

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6. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Erase your data (in certain circumstances)

  • Restrict how your data is processed

  • Object to processing (particularly for marketing)

  • Transfer your data to another provider

To exercise any of these rights, please email: andy@deltajoinery.com

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7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, including legal, accounting, or reporting obligations.

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8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

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9. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact:

Delta Joinery Ltd.
Email: andy@deltajoinery.com
Phone: +44 7955 201 198
Address: 27 Station Road, Uphall, West Lothian, EH52 5DX

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